Troubleshooting
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Start with the symptom. Find the next useful check and the reference behind it.
Your integration
Version details →5 matching articles. These are troubleshooting paths, not a complete API error-code catalog.
SDKs / Diagnose
Camera won’t open
The browser could not provide camera access. A denied permission and a missing camera are different failures.
- Use HTTPS or localhost; camera APIs require a secure context.
- Check the browser’s site permissions and the operating system’s camera access settings.
- For an embedded experience, check the parent Permissions-Policy and the iframe’s camera permission.
- For NotFoundError, confirm that an available camera matches the requested constraints.
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