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8 matching articles. These are troubleshooting paths, not a complete API error-code catalog.

SDKs / Diagnose

Capture finished, but the result is unclear

Completing capture is not the same as receiving an authoritative approval. Use the configured submission and result-delivery contracts.

  1. Inspect the documented submission response for the operation you called.
  2. Distinguish client callbacks from your backend’s verified result.
  3. Identify the product handling your results. IDentity uses its Webhooks (Post Processing API) contract; ONBO 2.0 has a separate contract and release status.
  4. Apply your own review or retry policy. Do not infer an approval from a completed capture screen.
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