{"product":"IDentity","importedAt":"2026-10-21T17:27:01.149Z","notes":["Codes are strings and are not globally unique.","Processing and Review are not final decisions.","Do not apply these codes to ONBO 2.0."],"states":[{"id":"C:00:Approved","code":"00","name":"Approved","lifecycle":"Result","meaning":["All checks in our system have passed","Data was extracted with the level of accuracy within our defined thresholds based on image quality."],"action":["No action required","ID is approved"],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:50:Barcode Unreadable","code":"50","name":"Barcode Unreadable","lifecycle":"Result","meaning":["A barcode is expected to be present, but the barcode data is not detected by IDmission."],"action":["The application using this API should prompt the user to recapture the images where the barcode is present in better lighting without glare so the ID can be processed properly."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:32:Biometric Match Fail","code":"32","name":"Biometric Match Fail","lifecycle":"Result","meaning":["If the user’s biometric data (face, voice, and/or fingerprint) captured does not match the biometric data in the database from a previously enrolled user."],"action":["The application using this SDK/API should prompt the user to recapture their biometric information, ensuring that face, fingerprint, and voice can be captured with clarity and accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:46:Customer Found","code":"46","name":"Customer Found","lifecycle":"Result","meaning":["If the customer biometric data (face, voice, and/or fingerprint) has matched the biometric data in the database of a previous enrollment."],"action":["No action required","Customer verification is approved."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:44:Customer Not Found","code":"44","name":"Customer Not Found","lifecycle":"Result","meaning":["If the customer biometric data (face, voice, and/or fingerprint) does not match the biometric data in the database from a previously enrolled user."],"action":["The application using this SDK/API should prompt the user to recapture their biometric information. The capture should be completed in a well-lit room with the customer biometric fully visible."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:34:Customer Onboarded","code":"34","name":"Customer Onboarded","lifecycle":"Result","meaning":["All validation and security checks in our system have passed.","The customer was successfully enrolled in the database."],"action":["No action required.","Customer enrollment is approved."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:37:Customer Onboarding Failed","code":"37","name":"Customer Onboarding Failed","lifecycle":"Result","meaning":["The customer ID documents and/or biometric have failed one or more validation checks in our system.","The customer was not enrolled into the database."],"action":["The application using this SDK/API should prompt the user to reattempt enrollment.","When reattempting to enroll, the recapture should be completed in a well-lit room with the ID documents and biometric fully visible.","The customer failed to enroll."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:39:Customer Updated","code":"39","name":"Customer Updated","lifecycle":"Result","meaning":["If the capture of customer data has updated a previously enrolled customer record."],"action":["No action required","Customer data is successfully updated."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:135:DOB Match Failed","code":"135","name":"DOB Match Failed","lifecycle":"Result","meaning":["If the Date of Birth submitted in the request for the Customer or the Employee doesn’t meet the matching thresholds against the Date of Birth extracted from the ID Document."],"action":["The application using this API should prompt the user to provide a valid ID as this was deemed invalid."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:35:Duplicate Customer","code":"35","name":"Duplicate Customer","lifecycle":"Result","meaning":["The biometric data provided by the customer for a new enrollment has matched to a previously enrolled user."],"action":["The application using the SDK should request the user to use the original unique customer identifier that was used during enrollment.","If not, the application using the SDK should delete the previous record and prompt the user to reattempt enrollment."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:36:Duplicate Employee","code":"36","name":"Duplicate Employee","lifecycle":"Result","meaning":["The biometric data provided by the employee for a new enrollment has matched to biometric data from a previous enrollment."],"action":["The application using the SDK should request the user to use the original unique employee identifier that was used during enrollment.","If not, the application using the SDK should delete the previous record and prompt the user to reattempt enrollment."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:47:Employee Found","code":"47","name":"Employee Found","lifecycle":"Result","meaning":["If the customer biometric data (face, voice, and/or fingerprint) has matched the biometric data in the database of a previous enrollment."],"action":["No action required.","Customer verification is approved"],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:45:Employee Not Found","code":"45","name":"Employee Not Found","lifecycle":"Result","meaning":["If the customer biometric data (face, voice, and/or fingerprint) does not match the biometric data in the database from a previously enrolled user."],"action":["The application using this SDK/API should prompt the user to recapture their biometric information. The capture should be completed in a well-lit room with the customer biometric fully visible."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:33:Employee Onboarded","code":"33","name":"Employee Onboarded","lifecycle":"Result","meaning":["All validation and security checks in our system have passed.","The employee was successfully enrolled in the database."],"action":["No action required.","Employee enrollment is approved."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:38:Employee Onboarding Failed","code":"38","name":"Employee Onboarding Failed","lifecycle":"Result","meaning":["The employee ID documents and/or biometric data have failed one or more validation checks in our system.","The employee was not enrolled into the database."],"action":["The application using this SDK/API should prompt the user to reattempt enrollment.","When reattempting to enroll, the recapture should be completed in a well-lit room with the ID documents and biometric fully visible.","The employee failed to enroll."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:41:Employee Updated","code":"41","name":"Employee Updated","lifecycle":"Result","meaning":["If the capture of employee data has updated a previously enrolled customer record."],"action":["No action required","Employee data is successfully updated."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:40:Expired ID","code":"40","name":"Expired ID","lifecycle":"Result","meaning":["The expiration date on the ID is equal to or less than the current date."],"action":["The application using this API should prompt the user to provide an ID with a valid expiration date."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:137:Expiry Date Match Failed","code":"137","name":"Expiry Date Match Failed","lifecycle":"Result","meaning":["If the Expiration Date submitted in the request for the Customer or the Employee doesn’t meet the matching thresholds against the Expiration Date extracted from the ID Document."],"action":["The application using this API should prompt the user to provide a valid ID as this was deemed invalid."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:31:Face Not Detected","code":"31","name":"Face Not Detected","lifecycle":"Result","meaning":["A face is not detected on an image.","Typically, this occurs when the face is not present on the ID.","In some cases, is due to poor image quality or image glare."],"action":["The application using this API should prompt the user to provide a clear image of an ID that includes a photo."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:30:Facial Biometric Match Failed","code":"30","name":"Facial Biometric Match Failed","lifecycle":"Result","meaning":["If a customer photo is captured and does not biometrically match the photo in the ID document, the ability to review the images is in the back office."],"action":["The application using this API should prompt the user to capture a new selfie image."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:10:ID Back Image not found","code":"10","name":"ID Back Image not found","lifecycle":"Result","meaning":["The back of an ID is expected to be present.","The back image was not sent or","A blank image was provided."],"action":["The application using this API should prompt the user to provide a clear image of the back of the ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:52:ID Face Not Found","code":"52","name":"ID Face Not Found","lifecycle":"Result","meaning":["When conducting facial biometric verification, no face is found on submitted ID to match with selfie.","Accordingly, facial biometric verification cannot be validated with the submitted ID"],"action":["The application using this SDK/API should prompt the user to provide a clear ID with a clear face image to ensure that facial biometric verification can be completed."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:60:ID Front and Back Mismatch","code":"60","name":"ID Front and Back Mismatch","lifecycle":"Result","meaning":["If the data extracted from the back of the ID image does not belong to the data presented on the front of the ID image."],"action":["The application using the API should prompt the user to provide new front and back images because inconsistences were found.","Note: If this occurs more than once, the application could decide to push this to a manual review queue because it could be an issue with OCR extraction accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:11:ID Front Image Not Found","code":"11","name":"ID Front Image Not Found","lifecycle":"Result","meaning":["The front of an ID is not uploaded, or a blank image was provided."],"action":["The application using this API should prompt the user to provide a clear image of the front of the ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:61:ID Not Accepted","code":"61","name":"ID Not Accepted","lifecycle":"Result","meaning":["The uploaded ID contains an invalid configuration for the selected country."],"action":["The application using this API should prompt the user to provide an ID that is in the list of accepted ID Types.","Note: The application should prompt the user to select an ID type from a dropdown list, which reduces the likeliness of this result."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:62:ID Type Mismatch","code":"62","name":"ID Type Mismatch","lifecycle":"Result","meaning":["If the ID Type submitted doesn’t match the ID Type extracted from the ID Image."],"action":["The application using this API should prompt the user to select the ID Type that matches the Type of ID that was uploaded/captured."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:51:IDNumber Match Failed","code":"51","name":"IDNumber Match Failed","lifecycle":"Result","meaning":["The ID Number that was extracted by OCR from the ID does not match the ID Number that was extracted from the MRZ or Barcode, OR the ID Number submitted in the request does not match the ID Number that was extracted through OCR."],"action":["The application using this SDK/API should prompt the user to retry ID Validation."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:63:Invalid ID Number","code":"63","name":"Invalid ID Number","lifecycle":"Result","meaning":["The ID Number on the ID does not match the pattern defined in the ID Template."],"action":["The application using this API should prompt the user to provide a valid ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:12:Key Component Not Visible","code":"12","name":"Key Component Not Visible","lifecycle":"Result","meaning":["If one of the key components on the ID such as the date of birth or expiration date is missing."],"action":["The application using this SDK should prompt the user that: The ID they have provided is not valid or the image provided may be blurred or unreadable in some portions or to recapture or capture an image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:13:Low Resolution","code":"13","name":"Low Resolution","lifecycle":"Result","meaning":["The front or back image that is uploaded has been detected as low resolution or","The ID image is not a color/grayscale image based on resolution thresholds defined by IDmission."],"action":["The application using this API should prompt the user to recapture the images in better lighting without glare so the ID can be processed properly."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:48:Live Face Detected","code":"48","name":"Live Face Detected","lifecycle":"Result","meaning":["If our system detects a live face from the selfie."],"action":["No action required.","Live face detection was approved."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:49:Live Face Not Detected","code":"49","name":"Live Face Not Detected","lifecycle":"Result","meaning":["If our system does not detect a live face from the selfie image (e.g., if the selfie image is a photo of a photo, if the selfie image is a screen capture of a face, etc.)"],"action":["The application using the SDK should prompt the user to retake the selfie ensuring that a live face is captured in good lighting."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:64:MRZ and ID Data Mismatch","code":"64","name":"MRZ and ID Data Mismatch","lifecycle":"Result","meaning":["If the data extracted from the MRZ does not match the data extracted from the ID image itself."],"action":["The application using the API should prompt the user to provide new image(s) because inconsistences were found.","Note: If this occurs more than once, the application could decide to push this to a manual review queue because it could be an issue with OCR extraction accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:65:MRZ Invalid","code":"65","name":"MRZ Invalid","lifecycle":"Result","meaning":["The MRZ Validation flag (Machine Readable Zone) results in determining that the MRZ Data was not correct according to the standards."],"action":["The application using this API should prompt the user that the ID they have provided is not valid and to capture image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:66:Name Match Failed","code":"66","name":"Name Match Failed","lifecycle":"Result","meaning":["If the name submitted for the Customer or the Employee doesn’t meet the matching thresholds against the name extracted from the ID Document."],"action":["The application using this API should prompt the user to provide a valid ID as this was deemed invalid."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:14:No Image Found","code":"14","name":"No Image Found","lifecycle":"Result","meaning":["The ID front and back images are black or white and missing an ID Image."],"action":["The application using this API should prompt the user to recapture the images in better lighting without glare so the ID can be processed properly."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:N/A:Pending Review","code":"N/A","name":"Pending Review","lifecycle":"Processing","meaning":["Initial state of the form. System checks are still pending."],"action":["No action required. Final results are sent via the POST API"],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:53:Real ID Detected","code":"53","name":"Real ID Detected","lifecycle":"Result","meaning":["If our system detects a real ID from the ID image."],"action":["No action required.","Real ID Detection was approved."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:54:Real ID Not Detected","code":"54","name":"Real ID Not Detected","lifecycle":"Result","meaning":["If our system does not detect a real ID from the ID image (e.g., if the ID image is a photocopy, if the ID image is a screen capture of an ID, etc.)"],"action":["The application using the SDK should prompt the user to retake the ID image ensuring that a real ID is captured in good lighting."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:67:Sample ID","code":"67","name":"Sample ID","lifecycle":"Result","meaning":["If an ID has been confirmed as a sample after manual review."],"action":["The application using this API should prompt the user that: The ID they have provided is not valid and to capture a different ID image."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:68:Security Feature Invalid","code":"68","name":"Security Feature Invalid","lifecycle":"Result","meaning":["One or more security features defined for the ID template are a mismatch with the provided image."],"action":["The application using this API should prompt the user to recapture the ID or a different one."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:01:Submitted","code":"01","name":"Submitted","lifecycle":"Processing","meaning":["If it is an asynchronous call via the API, the ID is awaiting process completion to be categorized into a form state."],"action":["No action required.","OR","If the call is asynchronous, the application using this SDK/API should get-process-data."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:69:Suspected Sample","code":"69","name":"Suspected Sample","lifecycle":"Result","meaning":["An ID has been detected as a sample (logic has been configured to recognize sample ID numbers, names, watermarks and other suspected sample data.)"],"action":["The application using this API should prompt the user that the ID they have provided is not valid and to capture image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:70:Suspected Tampering","code":"70","name":"Suspected Tampering","lifecycle":"Result","meaning":["Photo editing software (e.g. Microsoft Paint, Adobe Photoshop) was detected.","Dates have been falsely created or modified in the ID document image."],"action":["The application using this API should prompt the user that the ID they have provided is not valid and to capture image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:73:Suspicious ID","code":"73","name":"Suspicious ID","lifecycle":"Result","meaning":["If an ID is found to be suspicious based on IDmission’s AI logic."],"action":["The application using this API should prompt the user that the ID they have provided is not valid and to capture an image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:71:Tampered ID","code":"71","name":"Tampered ID","lifecycle":"Result","meaning":["An ID has been confirmed to be tampered with after manual review."],"action":["The application using this API should prompt the user that the ID they have provided is not valid and to capture image of a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:15:Template Not Found","code":"15","name":"Template Not Found","lifecycle":"Result","meaning":["The correct template cannot be matched against those configured for the client.","Note: The system will not find a template to associate with the image for correct data extraction and validation."],"action":["The application using the API should prompt the user to capture a different ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:80:Third Party Verification Failed","code":"80","name":"Third Party Verification Failed","lifecycle":"Result","meaning":["If an ID has not been successfully verified by a third party."],"action":["The application using this SDK/API should prompt the user that the ID they have provided is not valid and to capture an image of a different ID.","If the user thinks it is an error, they can retry."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:72:Under the age of 18","code":"72","name":"Under the age of 18","lifecycle":"Result","meaning":["The date of birth (extracted from the barcode / MRZ) calculates the individual as under the age of 18."],"action":["The date of birth indicates that the user is under the age of 18","Note: The API can determine if this was already indicated in the application. If it was not indicated, the API should prompt for correct ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:118:Under the Age of 21","code":"118","name":"Under the Age of 21","lifecycle":"Result","meaning":["The date of birth (extracted from the barcode / MRZ) calculates the individual as under the age of 21."],"action":["The date of birth indicates that the user is under the age of 21.","Note: The API can determine if this was already indicated in the application. If it was not indicated, the API should prompt for correct ID."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:129:VideoID Audio Match Failed","code":"129","name":"VideoID Audio Match Failed","lifecycle":"Result","meaning":["The user’s Audio captured in the videoID does not match the Audio data in the database from a previously enrolled user."],"action":["The application using this SDK/API should prompt the user to recapture their VideoID and can be captured with clarity and accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:131:ID and VideoID Not Matched","code":"131","name":"ID and VideoID Not Matched","lifecycle":"Result","meaning":["The user's captured ID does not match the ID in the VideoID"],"action":["The application using this SDK/API should prompt the user to recapture their VideoID and can be captured with clarity and accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"C:133:VideoID Face Match Failed","code":"133","name":"VideoID Face Match Failed","lifecycle":"Result","meaning":["The user's captured Selfie does not match the Face in the VideoID"],"action":["The application using this SDK/API should prompt the user to recapture their VideoID and can be captured with clarity and accuracy."],"appendix":"C","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-c-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-c-form-status-and-state-codes"},{"id":"D:104:Review Barcode","code":"104","name":"Review Barcode","lifecycle":"Review","meaning":["If a barcode is expected to be present, and the barcode data is not detected by our system."],"action":["Manual review of the ID in the Back Office to verify the information on the front of the ID against what is shown on the back."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:111:Review Duplicate Employee Found","code":"111","name":"Review Duplicate Employee Found","lifecycle":"Review","meaning":["If the submitted biometric data matches data already associated with an enrolled employee."],"action":["The submission will be manually reviewed in the back-office to determine if the matches found are true duplicates and will action the form accordingly."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:134:Review DOB Match Failed","code":"134","name":"Review DOB Match Failed","lifecycle":"Review","meaning":["If the Date of Birth submitted in the request for the Customer or the Employee doesn’t meet the matching thresholds against the Date of Birth extracted from the ID Document."],"action":["Manual Review in the Back Office to compare the Date of Birth submitted in the request against the Date of Birth extracted from the ID."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:95:Review Expired ID","code":"95","name":"Review Expired ID","lifecycle":"Review","meaning":["If an ID has an expiration date that is expired as of today's date."],"action":["Manual review of the ID in the back-office to determine if the ID is truly expired or not."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:136:Review Expiry Date Match Failed","code":"136","name":"Review Expiry Date Match Failed","lifecycle":"Review","meaning":["If the Expiration Date submitted in the request for the Customer or the Employee doesn’t meet the matching thresholds against the Expiration Date extracted from the ID Document."],"action":["Manual Review in the Back Office to compare the Expiration Date submitted in the request against the Expiration Date extracted from the ID."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:93:Review Face Not Detected","code":"93","name":"Review Face Not Detected","lifecycle":"Review","meaning":["If a face is not detected on an image. The main reason for this is that the face was not present on the ID, however in some cases this could be due to poor image quality, or if there is a glare throughout the image."],"action":["Manual review of the ID in the Back Office to determine if a face is actually present on the ID."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:102:Review Facial Biometric Match Not Verified","code":"102","name":"Review Facial Biometric Match Not Verified","lifecycle":"Review","meaning":["If a customer photo is captured and does not biometrically match the photo in the ID document, the ability to review the images is in the back office."],"action":["Manual review of the ID in the Back Office to determine if the Customer Photo is a match to the photo on the ID. If the person appears to be the same, it would be Approved, if not, it would be marked as ‘Facial Biometric Match Failed’."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:90:Review Forced","code":"90","name":"Review Forced","lifecycle":"Review","meaning":["This form state occurs when the Manual Review flag is set to F (Forced), which requires every form to be reviewed by the back-office team."],"action":["The ID will be manually reviewed in the back-office and decisioned into the appropriate form state."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:94:Review ID Back Image not found","code":"94","name":"Review ID Back Image not found","lifecycle":"Review","meaning":["If the flags that determine a back image is not found are questionable, then the ability to review the ID back image is available in the back office."],"action":["Manual review of the ID back image in the Back Office to determine if its present and valid."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:105:Review ID Front and Back Mismatch","code":"105","name":"Review ID Front and Back Mismatch","lifecycle":"Review","meaning":["If the back of an ID is expected to be present and if the data extracted from the front of the ID data does not match the data extracted from the barcode, then the ability to review the data is available in the Back Office."],"action":["Manual review of the ID in the Back Office because the data from the front does not match the data extracted from the barcode. The back office user will need to be able to see the ID Number field that was extracted from the front of the ID vs what was extracted from the barcode. They can manually compare this to the image to see if it's actually a mismatch or if it was an issue with OCR extraction."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:103:Review ID Front Image Not Found","code":"103","name":"Review ID Front Image Not Found","lifecycle":"Review","meaning":["If the front of an ID is not uploaded or a blank image was provided."],"action":["Manual review of the ID front image in the Back Office to see if its present and valid."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:108:Review ID Type Mismatch","code":"108","name":"Review ID Type Mismatch","lifecycle":"Review","meaning":["If the ID Type submitted doesn’t match the ID Type extracted from the ID Image."],"action":["Manual Review of the ID in the Back Office to determine if the template match is correct based on the ID Type submitted."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:126:Review IDNumber Match Failed","code":"126","name":"Review IDNumber Match Failed","lifecycle":"Review","meaning":["The ID Number that was extracted by OCR from the ID does not match the ID Number that was extracted from the MRZ or Barcode, OR the ID Number submitted in the request does not match the ID Number that was extracted through OCR."],"action":["Manual Review in the Back Office to compare the ID Number submitted in the request against the ID Number extracted from the ID."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:63:Review Invalid ID Number","code":"63","name":"Review Invalid ID Number","lifecycle":"Review","meaning":["The ID Number on the ID does not match the pattern defined in the ID Template."],"action":["The ID will be manually reviewed in the back office to determine if the ID number matches the pattern defined in the ID template and was extracted incorrectly."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:109:Review Key Component Not Visible","code":"109","name":"Review Key Component Not Visible","lifecycle":"Review","meaning":["A key component that is expected on the ID is missing such as the Date of birth, expiration date, photo, etc."],"action":["Manual Review of the ID in the Back Office to determine if the components are present but just weren’t extracted."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:116:Review Live Face Not Detected","code":"116","name":"Review Live Face Not Detected","lifecycle":"Review","meaning":["If the live photo submitted fails the liveness checks based on IDmission's liveness detection logic."],"action":["Manual Review in the back-office. This occurs when an image fails the liveness check."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:96:Review Low Resolution","code":"96","name":"Review Low Resolution","lifecycle":"Review","meaning":["If either the front or back image that is uploaded has been detected as low resolution or the ID image is not a color/gray scale image. This is based on resolution thresholds defined in our system."],"action":["Manual review of the ID in the Back Office to determine if the ID images have a clear enough resolution to be reviewed and validated."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:106:Review MRZ and ID Data Mismatch","code":"106","name":"Review MRZ and ID Data Mismatch","lifecycle":"Review","meaning":["If the data extracted from the MRZ does not match the data extracted from the ID image itself."],"action":["Manual review of the ID in the Back office because the data from the front does not match the data extracted from the MRZ. The back-office user will need to be able to see the ID Number field that was extracted from the front of the ID vs what was extracted from the MRZ. They can manually compare this to the image to see if it's actually a mismatch or if it was an issue with OCR extraction."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:91:Review MRZ Invalid","code":"91","name":"Review MRZ Invalid","lifecycle":"Review","meaning":["If the MRZ Validation flag (Machine Readable Zone) is questionable, and MRZ Data is expected to be present, then the ability to review the MRZ is available in the back office. An MRZ parsing tool is provided in the event the MRZ extracted might have a few characters transposed."],"action":["Manual Review of the ID in the Back Office. The MRZ String should be provided and an MRZ parsing tool should be present for the back-office user to utilize. In most cases, this is due to a glare on the MRZ so the data was extracted improperly. It can be manually fixed and tested to ensure the MRZ is truly valid."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:107:Review Name Match Failed","code":"107","name":"Review Name Match Failed","lifecycle":"Review","meaning":["If the name submitted for the Customer or the Employee doesn’t meet the matching thresholds against the name extracted from the ID Document."],"action":["Manual Review in the Back Office of the name submitted against the name extracted from the ID."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:98:Review No Image Found","code":"98","name":"Review No Image Found","lifecycle":"Review","meaning":["If the ID front and back images were not uploaded or a blank image was provided."],"action":["The ID front and back images will be manually reviewed in the back-office to see if they are present and valid."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:97:Review Security Feature Invalid","code":"97","name":"Review Security Feature Invalid","lifecycle":"Review","meaning":["If one or more security features defined for the ID template are detected as not matching with the image provided."],"action":["Manual Review in the Back Office. This occurs when the ID Template the image is matched against indicates the placement of the security feature is off or is not present."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:112:Review Suspected Tampering","code":"112","name":"Review Suspected Tampering","lifecycle":"Review","meaning":["If photo editing software (e.g., Microsoft Paint, Adobe Photoshop) or other means of ID tampering were detected."],"action":["The ID will be manually reviewed in the back-office to investigate whether the ID has been tampered with."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:113:Review Suspicious ID","code":"113","name":"Review Suspicious ID","lifecycle":"Review","meaning":["If an ID is found to be suspicious based on IDmission’s AI logic."],"action":["Manual Review in the back-office. This occurs when an ID is found to be suspicious."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:92:Review Template Not Found","code":"92","name":"Review Template Not Found","lifecycle":"Review","meaning":["If the image provided does not match any ID templates that are configured for a client, it can be reviewed by a back office team to determine if the image was just of poor quality and if it should be accepted OR if it should be rejected OR if the template needs to be setup and configured for that client."],"action":["Manual Review in the Back Office. This is generally due to poor image quality, so a manual check is required to see if it's truly a valid and accepted ID type for the region / customer."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:101:Review Under the age of 18**","code":"101","name":"Review Under the age of 18**","lifecycle":"Review","meaning":["If the date of birth (extracted from the barcode/MRZ) calculates the individual as under the age of 18."],"action":["Manual review of the ID in the Back Office to determine if the date of birth extracted has resulted in a proper calculated age."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:114:Review Verification Results","code":"114","name":"Review Verification Results","lifecycle":"Review","meaning":["If the verification results through a third-party verification process are flagged to be reviewed. For example, the customer name matched against a watchlist."],"action":["The verification results will be manually reviewed in the back-office"],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:117:Review Under the age of 21","code":"117","name":"Review Under the age of 21","lifecycle":"Review","meaning":["If the date of birth (extracted from the barcode/MRZ) calculates the individual as under the age of 21."],"action":["Manual review of the ID in the Back Office to determine if the date of birth extracted has resulted in a proper calculated age."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:128:Review VideoID Audio Match Failed","code":"128","name":"Review VideoID Audio Match Failed","lifecycle":"Review","meaning":["The user’s Audio captured in the videoID does not match the Audio data in the database from a previously enrolled user."],"action":["Manual review of the VideoID Audio in the Back Office to determine if the Customer Audio is a match to the VideoID Audio previously recorded. If the person appears to be the same, it would be Approved, if not, it would be marked as ‘VideoID Audio Match Failed'."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:130:Review ID and VideoID Not Matched","code":"130","name":"Review ID and VideoID Not Matched","lifecycle":"Review","meaning":["The user's captured ID does not match the ID in the VideoID"],"action":["Manual review of the VideoID ID in the Back Office to determine if the Customer ID is a match to the ID captured in the Video . If the person appears to be the same, it would be Approved, if not, it would be marked as ‘ID and VideoID Not Matched'."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"},{"id":"D:132:Review VideoID Face Match Failed","code":"132","name":"Review VideoID Face Match Failed","lifecycle":"Review","meaning":["The user's captured Selfie does not match the Face in the VideoID"],"action":["Manual review of the Selfie and Face in the VideoID in the Back Office to determine if the Customer's Face is a match. If the person appears to be the same, it would be Approved, if not, it would be marked as ‘VideoID Face Match Failed’."],"appendix":"D","sourceHref":"https://docs.idmission.com/reference/appendix#appendix-d-manual-review-form-status-and-state-codes","sourceMarkdown":"https://docs.idmission.com/markdown/reference/appendix.md#appendix-d-manual-review-form-status-and-state-codes"}]}